Microsoft 70-404 Q&A - in .pdf

  • 70-404 pdf
  • Exam Code: 70-404
  • Exam Name: TS: System Center Service Manager 2010, Configuring (available in 2010)
  • Updated: Jul 26, 2026
  • Q & A: 165 Questions and Answers
  • Convenient, easy to study.
    Printable Microsoft 70-404 PDF Format. It is an electronic file format regardless of the operating system platform.
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  • Exam Code: 70-404
  • Exam Name: TS: System Center Service Manager 2010, Configuring (available in 2010)
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  • Updated: Jul 26, 2026
  • Q & A: 165 Questions and Answers
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Microsoft 70-404 Q&A - Testing Engine

  • 70-404 Testing Engine
  • Exam Code: 70-404
  • Exam Name: TS: System Center Service Manager 2010, Configuring (available in 2010)
  • Updated: Jul 26, 2026
  • Q & A: 165 Questions and Answers
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Microsoft 70-404 Exam Syllabus Topics:

SectionObjectives
Reporting and Data Warehouse- Reporting configuration
  • 1. Standard and custom reports
    • 2. SSRS integration
      Service Catalog and Request Fulfillment- Service offerings
      • 1. Service request workflows
        • 2. Request offerings configuration
          Security and Access Control- User roles and permissions
          • 1. Active Directory integration
            • 2. Role-based access control (RBAC)
              Configuration Management Database (CMDB)- Service asset and configuration items
              • 1. CI classes and relationships
                • 2. Discovery and synchronization
                  Service Desk and Incident Management- Incident management workflow
                  • 1. Incident lifecycle configuration
                    • 2. Work item templates and queues
                      - Problem management
                      • 1. Root cause analysis processes
                        • 2. Problem record handling
                          Deploying and Configuring System Center Service Manager- Installation and initial configuration
                          • 1. Service Manager management server setup
                            • 2. Prerequisites and system requirements
                              - Management packs configuration
                              • 1. Service Manager data warehouse integration
                                • 2. Importing and customizing management packs
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