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Understanding technical and functional aspects of OpenShift Container Platform Architecture
The following will be discussed in IBM C1000-026 exam dumps:
- Describe the means of case creation
- Explain the reason for the replication regulator
- Explain the security model of an OpenShift Project containing different namespaces
- Describe whenit would be important to add more laborer hubs to the group
- List different administrations that a holder can give
- Describe the different stockpiling arrangements accessible for OpenShift
- Explain how compartments are utilized inside cases
- Explain how an assistance is utilized for outer and inner correspondence
- Explain how units are utilized to build execution
- Explain the effect of driving a picture into the OpenShift Container Registry
- Describe the hosts required foran OpenShift Container Platform to help an insignificant ICP4D base climate
- Explain which parts give information to outside the group from a unit
- Describe how the Load Balancer have is utilized in a various expert (HA) geography
- Explain the substance of the Ansible stock document
- Explain why numerous expert hosts may be required
- Describe the parts of a case
- Describe the config documents utilized for networkDNS
- Explain the elements of a course
- Discuss the motivation behind the etcd have
- Describe the motivation behind the Load Balancer
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Reference: https://www.ibm.com/training/certification/C0003602
Understanding functional and technical aspects of IBM Certified Associate Administrator - IBM QRadar Security Principles and Practices
The following will be discussed in IBM C1000-026 exam dumps:
- Providing regular status updates,
- Logging all calls
- Identify unknown errors / problem with the IBM SaaS products, try to debug and resolve and open an IBM Level 2 case for errors / problems that you can not resolve on your own
- Performing technical analysis on error / problem submitted to IBM Level 2 Support
- Have and maintain a system
- Managing End User satisfaction issues
- Managing cases from the first call through to resolution
- Assigning severity
- Providing regular status updates
- Having committed responses times
- confirming next steps in problem investigations
- Setting realistic expectations
- Obtaining additional information for debugging
- For any critical issue (Severity 1) have resources available to jointly work with the Business Partner until relief can be obtained
- All communication with your End User
- Submit content to fill any knowledge gaps that exist in the IBM knowledge based support portal for the IBM SaaS product
- Resolve / answer how-to, education and technical questions and provide best practices consultation
- For any critical issue (Severity 1) escalated to IBM, have resources available to jointly work with IBM until relief can be obtained (in line with IBM's standard 24x7 for critical problems). If you are not able to provide resources, the severity may be downgraded.
- Identify known errors and provide resolution to End User
- Tracking customer incidents / cases
- As feasible providing solutions, workarounds or fixes for errors / problems
- Implement solution, workaround or fix, as provided by IBM.
- Qualifying incoming calls verifying each End User's entitlement and determining if it is a new call or a call for an existing incident / case
- Work with IBM on issues sent to IBM Level 2 Support, including getting additional information from the End User needed to reproduce the error or problem.
- Include the Technical Support as specified in the applicable
- Add content to IBM knowledge base support portal(s) for the IBM SaaS products to fill any knowledge gaps that exist for known errors or problems
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