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Microsoft Dynamics CRM 2011, Customization and Configuration Sample Questions:

1. A company uses Microsoft Dynamics CRM 2011. You need to move a business unit in the Microsoft Dynamics CRM organizational hierarchy. What should you do?

A) Copy the business unit to the new position in the organizational hierarchy.
B) Change the business unit s root business unit.
C) Disable the business unit, change the business unit s organization team and then activate the business unit.
D) Change the business unit's parent business unit.

2. Which Microsoft Dynamics CRM 2011 field type cannot be enabled for data auditing?

A) Two Options
B) Currency
C) Primary Key
D) Option Set

3. You need to customize multiple Microsoft Dynamics CRM 2011 forms to display a third-party Microsoft Silverlight component. What should you do?

A) Create a Web Page (HTML) web resource. Add Silverlight XAML to the web resource. Customize each of the CRM forms to include the HTML web resource.
B) Create a Silverlight (XAP) web resource. Customize each of the CRM forms to include the XAP web resource.
C) Create a Data (XML) web resource that references the Silverlight component. Customize each of the CRM forms to include the XML web resource.
D) Copy the Silverlight component to the ISV folder on the CRM web server. Customize each of the CRM forms to include an Iframe that references the Silverlight component.

4. In Microsoft Dynamics CRM 2011 on-premises, you create a custom entity named Offices that stores information about office locations where contacts work. Each contact works at a single office location. You need to ensure that if an Offices record is deleted, associated Contacts records are not. Which type of one-to-many (1:N) relationship should you create between the Offices and Contacts entities?

A) system to custom referential relationship
B) custom to system referential relationship
C) system to custom parental relationship
D) custom to system parental relationship

5. In Microsoft Dynamics CRM 2011, you create a global option set. You use the option set in a field in the Contact entity and in a field in the Account entity. In the Contact entity, you add a new item to the option set, set the default value to the new option, and disable auditing for the field. How do the changes to the Contact entity affect the Account entity?

A) The new item in the option set will be added to the option set in the Account entity, but the default value and auditing setting changes will not affect the Account entity.
B) All the changes to the Contact entity automatically appear in the Account entity.
C) The changes to the Contact entity do not affect the Account entity.
D) The new item in the option set will be added to the option set in the Account entity and the new default value will be set, but the change to the auditing setting will not affect the Account entity.

Solutions: