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Avaya 3305 Exam Syllabus Topics:

Avaya Aura® Experience Portal with POM Implementation and Maintenance Sample Questions:

1. A customer has added a Contact Data source and then runs the upload, which then fails. Which log should be checked for possible error messages?

A) $POM_HOME/logs/CmpMgrService.out* log files
B) $POM_HOME/logs/PlM_CmpDir.log* log files
C) $POM_HOME/logs/PIM_Web.log log files
D) $POM_HOME/logs/PIM_CmpMgr.log* log files

2. Which two statements about a completion code are true? (Choose two)

A) One needs to include a system completion code in CCW to use a completion code.
B) When using a custom completion code, it needs to be selected using the campaign Creation Wizard (CCW) while creating a campaign.
C) When using a custom completion code, it needs to be included in a contact strategy.
D) Completion codes are hard coded and new completion codes cannot be created.

3. On an existing Avaya Proactive Outreach Manager (POM) server, what three are required when configuring a voice campaign? (Choose three)

A) an existing contact attribute
B) the IP of the POM server
C) the Call Classification Analysis (CCA) timeout to be used
D) sufficient voice ports and POM CCA licenses
E) an existing contact strategy

4. Before installing Avaya Proactive Outreach Manager (POM) software on the Avaya Aura Experience Portal (AAEP) system Unit will perform voice campaigns, which three features must be enabled or configured on the AAI P? (Choose three)

A) H.323 or SIP ports configured and in service.
B) The correct number of AAEP and POM licenses for features required.
C) A separate application server is required to run POM applications.
D) A remote database.
E) Adequate telephony ports are available on the AAEP equal to or greater than number of POM ports.

5. Your client upgraded their Voice Portal to an Avaya Aura Experience Portal (AAEP) and upgraded Avaya Proactive Outreach Manager (POM) software. Now their POMDriverApp application which is located on a separate application server is not working.
What would be causing this problem?

A) The new POMDriverApp provided with the POM software was not deployed on the application server.
B) A remote database was not configured on the AAEP.
C) There are no Announcement Port licenses available for the POMDriverApp.
D) The user has incorrect roles assigned.

Solutions: