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Microsoft AB-620 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Test and Manage Agents | 20-25% | - Monitor and manage agent solutions
|
| Topic 2: Integrate and Extend Agents in Copilot Studio | 40-45% | - Build advanced agent solutions
|
| Topic 3: Plan and Configure Agent Solutions | 30-35% | - Plan agent solutions
|
Microsoft Designing and Building Integrated AI Agent Solutions in Copilot Studio Sample Questions:
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear on the review screen.
A company is configuring an agent in Copilot Studio that uses a generative answers node inside multiple topics.
The company requires responses to meet the following requirements:
- Must use an executive summary format.
- Must apply only within a specific topic.
- Must continue using configured knowledge sources.
- Must comply with connector security controls.
You need to configure a custom prompt to meet the formatting requirements.
Solution: Add instructions in the custom prompt tool to restrict connector access during runtime.
Does the solution meet the goal?
- A. No
- B. Yes
Correct Answer: A 🗳️
Explanation: Only visible for Prep4sureExam members. You can sign-up / login (it's free).
Hotspot Question
A team is preparing to evaluate an agent in Copilot Studio before expanding access to additional users.
The team must select an evaluation method that meets the following requirements:
- Use a fixed set of prepared interactions.
- Determine responses against a predefined baseline.
- Support consistent comparison across repeated test runs.
You need to determine the evaluation method that satisfies the evaluation requirements.
Which evaluation method should you select for each requirement? To answer, select the appropriate option in the answer area.
NOTE: Each correct selection is worth one point.
Correct Answer:
Explanation:
Box 1: Use a curated prompt list.
The best evaluation method for this requirement is to use a curated prompt list.
Using a curated prompt list allows you to test the agent against a fixed, predefined set of prepared interactions. This method ensures consistency, as you can run the exact same test inputs before and after making updates to measure improvements or regressions accurately.
Copilot Studio supports automated testing and evaluation precisely through these types of structured test datasets.
Box 2: Compare against predefined expected outcomes.
To determine an agent's responses against a predefined baseline before expanding access, the best evaluation method is to compare against predefined expected outcomes.
Structured & Repeatable Validation: By configuring an evaluation set of conversations with exact or partial expected outcomes, you eliminate guesswork.
Targeted Graders: You can utilize different graders in the Copilot Studio Evaluation Tool (e.g., General Quality, Similarity, or Exact Match) to check if your agent's responses meet your business standards.
Box 3: Use a consistent scoring evaluation matrix
The best evaluation method to satisfy these requirements is to use a consistent scoring evaluation matrix via the built-in Agent Evaluation tool.
This method satisfies the need for repeated, reliable, and standardized comparisons across multiple testing cycles:
Automated & Structured: Agent Evaluation automatically runs up to 100 scenarios using consistent scoring mechanisms like exact text matching, semantic meaning comparison, or AI- driven quality grading.
Consistent Baselines: Every evaluation run generates a versioned, auditable scorecard, allowing you to see exactly whether changes improved or degraded the agent's performance over time.
Reference:
https://learn.microsoft.com/en-us/microsoft-copilot-studio/agents-experience/analytics-agent-evaluation-intro
You need an agent to only be invoked by other trusted agents in the tenant, not directly by end users. What should you configure?
- A. Publish the agent to the public web channel
- B. Enable anonymous authentication
- C. Configure the agent as a connected agent without exposing a standalone chat channel
- D. Increase the token limit
Correct Answer: C 🗳️
Explanation: Only visible for Prep4sureExam members. You can sign-up / login (it's free).
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear on the review screen.
An agent uses a flow that calls an external service which can occasionally fail or time out.
When a failure occurs, the agent must meet the following requirements:
- Must not terminate silently.
- Must send a notification containing the error details.
You need to configure the agent flow so that failures are handled in a controlled and predictable way.
Solution: Retry the failing action without handling failure.
Does the solution meet the goal?
- A. No
- B. Yes
Correct Answer: A 🗳️
Explanation: Only visible for Prep4sureExam members. You can sign-up / login (it's free).
A company must enable an agent in Copilot Studio to execute operations exposed by an external MCP server.
The MCP server publishes callable tools and requires authentication.
The agent must be able to invoke MCP tools during conversations.
You need to configure MCP tools so the agent can execute MCP tool calls.
What should you do?
- A. Add a Power Platform connector as real-time knowledge to replace MCP tools.
- B. Enable generative answers so the model can automatically invoke MCP tools.
- C. Develop a custom connector and migrate the MCP server functionality to connector actions.
- D. Add the MCP server to the agent's tool configuration.
Correct Answer: D 🗳️
Explanation: Only visible for Prep4sureExam members. You can sign-up / login (it's free).
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