SAP C_PXSUP_90 Q&A - in .pdf

  • C_PXSUP_90 pdf
  • Exam Code: C_PXSUP_90
  • Exam Name: SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One
  • Updated: Sep 11, 2026
  • Q & A: 80 Questions and Answers
  • Convenient, easy to study.
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  • Exam Code: C_PXSUP_90
  • Exam Name: SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One
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  • Updated: Sep 11, 2026
  • Q & A: 80 Questions and Answers
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  • Exam Code: C_PXSUP_90
  • Exam Name: SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One
  • Updated: Sep 11, 2026
  • Q & A: 80 Questions and Answers
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SAP C_PXSUP_90 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Incident Management Fundamentals20%- Support Process Overview
  • 1. Response and escalation procedures
    • 2. Business hours and SLA configuration
      • 3. Message lifecycle and status management
        - SAP Support Infrastructure
        • 1. SAP Notes and Knowledge Base search
          • 2. SAP Solution Manager Work Centers
            • 3. Connecting to SAP Global Support
              Topic 2: Advanced Support Tools & Procedures15%- Collaboration & Reporting
              • 1. Updating messages with SAP
                • 2. Support reporting and documentation
                  - SAP Note Implementation
                  • 1. Correction instruction application
                    • 2. Transaction SNOTE usage
                      Topic 3: ABAP System Analysis & Troubleshooting40%- Error & Performance Analysis
                      • 1. System logs: SM21, ST11, SM13, SM12
                        • 2. Debugging techniques and runtime analysis
                          • 3. Traces: SQL Trace, ABAP Trace, ST05
                            - ABAP Workbench & Dictionary
                            • 1. Transactions SE80, SE11, SE16, SM30
                              • 2. Screen processing (PAI/PBO) and system fields
                                • 3. Data Dictionary objects and attributes
                                  Topic 4: SAP Business All-in-One Support25%- Application-Specific Support
                                  • 1. Customizing and transport management
                                    • 2. System monitoring and health checks
                                      • 3. Incident handling for preconfigured business processes

                                        SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One Sample Questions:

                                        Question #1

                                        What should the partner do when it receives a message from a customer end user?

                                        • A. Recommend to the end user to wait for the next SAP release.
                                        • B. Forward the message to SAP and advise the end-user of the current situation.
                                        • C. Undertake the support level 1 and 2 tasks of primary support services.
                                        Answer: C
                                        Question #2

                                        What is Product Support Hierarchy in SAP environment used for? (Choose two)

                                        • A. It is a powerful instrument in organization and reporting within Product Support.
                                        • B. In SAP, a product hierarchy is used for pricing.
                                        • C. It is a view on the Application Component Hierarchy.
                                        • D. It is part of the Service Level Agreement.
                                        Answer: A,C
                                        Question #3

                                        Which of the following tools can be used to analyze where in an ABAP program a message has been raised? (Choose two)

                                        • A. Message server
                                        • B. Business Server Pages
                                        • C. ABAP debugger
                                        • D. Message maintenance (SE91)
                                        Answer: C,D
                                        Question #4

                                        Which of the following objects can be analyzed in the Object List of the Object Navigator (SE80)? (Choose two)

                                        • A. The authorizations required to execute a program.
                                        • B. The Include programs of the program (for example, Top-Include).
                                        • C. The data objects used by the program.
                                        • D. The database tables that are accessed by the program.
                                        Answer: B,C
                                        Question #5

                                        What is included in Enterprise Support? (Choose two)

                                        • A. Implementation Roadmap
                                        • B. Global Support Backbone
                                        • C. Mission Critical Support
                                        • D. SAP Support Organization
                                        Answer: B,C
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